About the Webinar
The regulatory landscape for ancillary products is changing and the scrutiny is increasing towards refunding cancelled ancillary products. Credit unions need to leverage a proactive approach to maintain compliance with these changing regulations as well as build processes for remediation and navigating the changing regulations ahead. This session will cover tactical approaches for managing risk with product refunds.
Key takeaways:
- The current regulatory landscape for financial institutions
- Important compliance factors
- Keeping the member first in the refund process
- What an optimized product refund process looks like