Partner News

April 03, 2021

Dovenmuehle Receives Fannie Mae STAR Servicer Award

Dovenmuehle is pleased to announce that Fannie Mae has recognized the company with their Servicer Total Achievement and RewardsTM (STARTM) Servicer Award for General Servicing during the 2020 program year. This award is granted to servicers who achieve operational excellence across a wide variety of key performance metrics under Fannie Mae’s STAR Servicer Program. 2020 was quite unique given the record number of homeowners requesting forbearance, refinancing their mortgage, and seeking long-term solutions to maintain home ownership and receiving this award recognizes the extensive efforts and outstanding performance Dovenmuehle achieved throughout the servicing operation and demonstrates how well Dovenmuehle aligns with Fannie Mae’s key performance goals and objectives.

According to Fannie Mae, “The STAR Program supports the industry by establishing a transparent and formal framework to recognize Fannie Mae servicing partners for their competency, capacity and overall performance.”

STAR

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About Dovenmuehle

Dovenmuehle is one of the largest and oldest subservicing firms in the United States and is among the leading subservicing firms for credit unions nationwide. It is the NAFCU Services Preferred Partner for Mortgage Subservicing.