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Day 2: NAFCU's CEOs Conference highlights innovation
Today, credit union leaders will learn how to build talent, create influence with customer relationship management (CRM), leverage the future of technology, and more during the second day of NAFCU's CEOs and Senior Executives Conference. The conference, being offered as a hybrid event with virtual and in-person attendees in Key West, Fla., runs through tomorrow.
On today’s agenda, attendees will hear the keynote address from innovation expert Robbie Bach, a former chief Xbox officer for Microsoft. Bach will share his insights as a technology leader to demonstrate the strategic, operational, and cultural initiatives required to turn ever-present disruptions into profitable business opportunities.
The agenda will also feature several sessions tackling key industry topics, including:
- building talent;
- power of CRM; and
- the new era of branches.
In addition, attendees will join NCUA Vice Chairman Kyle S. Hauptman and NAFCU President and CEO Dan Berger for a Q&A on the upcoming challenges to the credit union industry and what the vice chairman sees as opportunities for credit unions to innovate and grow.
Yesterday at the conference, Berger and NCUA Board Member Rodney Hood discussed agency initiatives during a fireside chat. Read Hood’s remarks here
View the full agenda here and follow #CreditUnionExecs on Twitter for update