Listen On:
Key Takeaways:
- [01:11] Media and social media now more than ever facilitate and allow the spread of information whether that be true information or false information to millions of people in a matter of minutes.
- [04:26] Con artists and social engineers both rely on the art of manipulation to deceive individuals into giving up confidential information, money, or access to secure systems.
- [13:33] Educating members is a little trickier but is equally important. Credit unions can leverage their website, social media platforms, and in-branch displays to share bite-sized easily digestible tips for recognizing and avoiding scams.
- [22:10] Teach people to slow down and act with intention. Online activity doesn’t demand immediate action and immediate gratification is a big problem. Verify that the security protocols you have in place are still effective and people are still paying attention to them.