Allied Solutions is the NAFCU Services Preferred Partner for Insurance- Bond, Creditor Placed (CPI), Guaranteed Asset Protection (GAP), Mechanical Breakdown Protection (MBP), and REFUND Plus®.
Listen On:
Key Takeaways:
- [02:05] The credit union members are shopping with COVID and not going face to face into brick-and-mortar locations. They are doing everything online. As they continue to shop online the bad actors are out there shopping online too.
- [06:25] Charge-backs are in an authorization report with a field at the top that says POS. Authorization Reports are a key report.
- [09:21] Validate your authentication layers. Expand on the validation if they are getting through. Multi-factor authentication is key.
- [14:27] Educate your cardholders to never share personal or financial information. If you are getting a call from the credit union's fraud team, hang up and call them back on a number you recognize.
Presented By
Ann Davidson
Vice President of Risk Consulting | Allied Solutions
With more than 40 years of diverse experience in the financial industry, Ann Davidson has become a nationally renowned expert in risk control and risk management. Ann has an impressive list of achievements and accreditations in the financial industry, which includes making notable article contributions to accredited financial publications and being a keynote speaker on a variety of risk management topics at hundreds of conferences and seminars nationwide.