Listen On:
Key Takeaways:
- [05:11] Biometrics is multi-factor. It is really looking at something you are, know, and have.
- [07:04] Members may be able to access their account in less than ten seconds versus almost two minutes.
- [12:49] The call center side is where you start. The dual authentication is caller ID.
- [14:02] Every credit union out there should have biometrics in their strategic plan. It is the wave of the future