About the Webinar
With the auto industry rapidly changing due to a shift in consumer behaviors and expectations, lenders have had to adjust their processes to continue to grow their portfolio in an increasingly competitive market. Although the auto industry is still a huge opportunity, with trillions in outstanding loans, credit unions often struggle to build large, profitable portfolios of auto loans – direct purchase are profitable but hard to grow, indirect is highly competitive with little margin and auto refinance is a largely unexplored channel by most credit unions. With auto e-commerce companies setting the standard for a fully digitized member journey, credit union leaders must be able to deliver a best-of-breed experience if they wish to compete.
Key takeaways:
- The opportunity in auto refinancing and e-commerce
- How to harness AI and risk models and an automated digital experience to win members
- How to leverage the expertise of fintech partners to quickly go to market