TruStage™ is the NAFCU Services Preferred Partner for TruStage™ Auto & Home and Life Insurance Products.
Listen On:
Key Takeaways:
- [01:57] The difference between Emotional Intelligence and Artificial Intelligence.
- [03:54] Having AI assistance can field a lot of the routine inquires especially after hours can be a big benefit for both the organization and the member to get their information quickly.
- [07:25] To start educating your board, you first have to educate your own teams and develop a culture internally to acknowledge how you are approaching AI.
- [16:12] Tools like conversational AI assistance can generate a lot of data but you can also utilize AI to start analyzing that data and providing actionable insights to leadership.
- [25:58] AI opens the door to more personalized interactions with members, and the ability for us to serve members in a more natural way keeps getting better.
Presented By
Sam Das
Managing Director | TruStage Ventures
Sam Das is Managing Director of TruStage Ventures, the venture capital arm of TruStage. Since joining, Das has focused on sourcing, investing and advising early-stage fintech and insurtech startups. Das is also the Vice President of Corporate Development at TruStage, evaluating and executing a broad range of strategic transactions for the organization. Das joined TruStage in 2017.
Prior to joining TruStage, Das was the founder and CEO of a fintech startup and served as an investment banker at firms including Houlihan Lokey and Fox-Pitt, Kelton. He has completed mergers, acquisitions, restructurings and capital raising transactions valued in excess of $10 billion involving companies like Principal Financial, AIG, MasterCard, Security Benefit and Lehman Brothers.
Das graduated from Brown University with a bachelor’s degree in Applied Mathematics.
Karan Kashyap
Chief Executive Officer | Posh AI
Karan Kashyap is Posh's Chief Executive Officer and co-founder. Prior to founding Posh in 2018, Karan earned his undergraduate and graduate degrees from MIT focusing on computer science & artificial intelligence, where he was named a Siebel Scholar for his research work. As CEO, he has helped lead Posh to 50+ credit union and bank clients across the country, an employee count of over 100 team members, over $36M in investments raised to-date, and industry coverage by brands such as Gartner, Forbes, and VentureBeat. Karan was named to Forbes' 30 Under 30 list for 2023 as well as to the Forbes Technology Council.