Operations

March 26, 2024 Add to Calendar 2024-03-26 09:00:00 2024-03-26 09:00:00 Ensuring Safety and Soundness with AI Listen On: Key Takeaways: [03:48] The regulators are very focused on fairness in lending especially when it comes to using AI and outside models. The industry is moving very fast. [08:25] Articulating a business use case and how partnering with a Fintech can support it is the first step in having a successful conversation with your board. [10:30] Talk to your account executive at your Fintech and have them help you overcome objections.  [15:01] Plan for oversight. It is not set and forget it. Your regulators are going to want to know how you are overseeing that from a 3rd party risk management standpoint. [15:47] Have a handle on your reserves and capacity for lending and start small and grow slowly. Web NAFCU digital@nafcu.org America/New_York public

Ensuring Safety and Soundness with AI

Consumer Lending, FinTech

February 28, 2024 Add to Calendar 2024-02-28 09:00:00 2024-02-28 09:00:00 Navigating the Threat of Social Engineering and Misinformation Listen On: Key Takeaways: [1:01] What is threat intelligence, and why is it important to CUs? [2:14] What are threat intelligence feeds, and what role do they play in strengthening CUs? [4:41] Leveraging threat feeds and integrating intelligence into tools is crucial. [6:35] Learn what threat CUs should be most concerned about. [7:39] Phishing is ever-evolving, and user awareness is critical. [10:43] Learn how Defense Storm uses feeds to protect its customers. [13:28] Threat intelligence is not as complicated as some think; initiation can be easy through Slack, discussions, and a reporting culture. Web NAFCU digital@nafcu.org America/New_York public

Navigating the Threat of Social Engineering and Misinformation

Cybersecurity

February 15, 2024 Add to Calendar 2024-02-15 14:00:00 2024-02-15 14:00:00 Financial Well-Being Solutions: Helping Credit Unions Maintain Their Edge About the Webinar Gain insights from members on their financial concerns and needs across generations and leverage solutions and recommendations to improve your member experience. Takeaways: Better understand your member’s financial concerns across generations. Gain access to our interactive toolkit that highlights research results and recommendations to support your member’s financial well-being. Use the information to teach your staff how they can better support your member's financial well-being. Register Here Web NAFCU digital@nafcu.org America/New_York public

Financial Well-Being Solutions: Helping Credit Unions Maintain Their Edge

February 12, 2024 Add to Calendar 2024-02-12 09:00:00 2024-02-12 09:00:00 Retaining Key Positions During Mergers and Acquisitions Listen On: Key Takeaways: [01:01] The number of credit unions has been steadily decreasing for the past 20 years. In 2004, there were just over 9,000 credit unions and today there are about 4800 credit unions. There are a number of reasons for consolidation in the industry.  [02:48] What can be said about the future of credit union mergers and acquisitions is that the conditions are right for increased activity.  [04:57] If you lose key positions your availability to take care of your members is at risk.  [06:49] From a non-monetary perspective it is simply the opportunity cost of losing members and tarnishing your reputation in the marketplace if the merger causes service issues.  [07:25] The key consideration: Who do you need before, during, and after a merger to continue serving your existing and new members well? Web NAFCU digital@nafcu.org America/New_York public

Retaining Key Positions During Mergers and Acquisitions

Leadership Development

January 30, 2024 Add to Calendar 2024-01-30 14:00:00 2024-01-30 14:00:00 Today's Homeowners Insurance Tracking : A Member-Centric e-Solution About the Webinar For more than 20 years, lender-placed tracking practices have remained stagnant. Digital advancements have since made it easier to make the mortgage tracking experience faster and more effective for everyone involved, especially the borrower, by minimizing noise and reducing false placements.  Key Takeaways:  The current state of lender-placed tracking methodologies  False placement reductions  Effects of carrier exits on risks and servicing issues  Register Here Web NAFCU digital@nafcu.org America/New_York public

Today's Homeowners Insurance Tracking : A Member-Centric e-Solution