Velocity Solutions is the NAFCU Services Preferred Partner for Account Holder Premium Card Rewards Program and Overdraft Management Solutions.
FIs have to make strategic decisions regarding the delivery of deposit and credit services and how to price those services. To help make those decisions, this report—based on a Q2 2022 online survey of 3,000 U.S. consumers (representative of the overall U.S. population in terms of age, gender, and race)—explores consumers’ use of, and experiences with, overdraft protection services and with overdraft activity on their checking accounts