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Berger offers leadership tips, discusses passion for CU advocacy in new podcast
NAFCU President and CEO Dan Berger recently joined the Leadership Hacker Podcast to discuss his passion for credit union advocacy, approach to member engagement, and top leadership tips.
The association is committed to working with policymakers to advance positive reforms that help credit unions serve their members, Berger said, adding that “we want to focus on having a legislative and regulatory landscape that allows the credit union industry to grow.”
NAFCU’s award-winning advocacy team has been working closely with the Biden administration, Congress, and regulators to seek tools that allow credit unions and their members to recover from the pandemic and thrive.
Berger also discussed his desire to begin safely meeting face-to-face with credit union members across the country to bolster the association’s advocacy agenda.
“Typically, I travel about 100,000 miles a year,” said Berger. “I like to get out and see the CEOs of our credit unions and meet their staff. They deserve that high touch. It is important to me to find out what keeps them up at night, which is done much better in person.”
Additionally, Berger emphasized the importance of valuing the contributions of your staff to advance your mission.
“We have a sign in our lobby that says 'Our staff is our most valuable asset,'” said Berger during the interview. “But you can’t simply put a sign in the lobby and just say that, it doesn’t mean anything. It must be authentic.”
Berger concluded the segment by offering his top three leadership hacks, which include taking care of your staff, investing in technology, and making sure you take time off to unplug.
Listen to the full podcast here.