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NAFCU, trades offer FCC recommendations on TCPA exemptions
Earlier this week, NAFCU and a group of organizations met with newly-confirmed Federal Communications Commission (FCC) Commissioner Nathan Simington and representatives from the agency's Consumer and Government Affairs Bureau to offer recommendations on exemptions under the Telephone Consumer Protection Act (TCPA).
During the meeting, the group urged the commission to exempt callers whose outbound calls are governed by another regulatory regime from the numeric limitation. Of note, the CFPB has recently issued its final rule on debt collection, which applies to third-party debt collectors and limits the number and frequency of calls that third-party collectors may place to consumers.
In addition, the group urged against the placement of a numerical limitation on the number of exempted informational calls or exempted financial institution calls.
NAFCU recently met with the FCC to discuss erroneous call blocking under the TRACED Act and the commission's notice of proposed rulemaking (NPRM) seeking comment on various exemptions that have been issued under the TCPA. In November, NAFCU wrote to the FCC in response to the NPRM to offer support for the agency’s efforts to establish and implement exemptions to the TCPA’s consent requirement for important information that consumers need regarding their credit union accounts.
NAFCU has actively worked with the FCC on efforts to modernize the TCPA for many years and has continuously called for the agency to protect legitimate callers and ensure consumers receive important information following the FCC’s recent order and fourth further notice of proposed rulemaking (FNPR) on methods to target and eliminate unlawful robocalls.
NAFCU will continue to work with the FCC and advocate to ensure credit unions can contact their members regarding important, time-sensitive information, without fear of frivolous litigation.