About the Interview
The first class-action lawsuits have started hitting the courts. Legal and Compliance experts expect many more to come. Credit unions that have been active in auto lending, particularly indirect transactions, could be the most exposed. The ancillary products tied to these lawsuits are typically:
- GAP
- Mechanical Breakdown
- Credit Life
- Credit Disability
- Vehicle Service Contracts
At the root of the problem is how refunds are provided when policies are cancelled or loans paid off. While the regulatory and legal landscapes are shifting quickly on the issue, your member experience is equally at risk. Join our conversation with Pete Hilger, CEO of Allied Solutions, to catch up on the latest developments on this important topic.
Key Takeaways:
- Refundable ancillary products to watch out for
- How to adapt to the changing regulations
- How to protect your CU by keeping your dealing agreements up-to-date
- The consequences of non-compliant refund processes