Newsroom
NAFCU to FCC: Clarify transmission of text messages under TCPA
NAFCU Regulatory Affairs Counsel Mahlet Makonnen Monday urged the FCC to grant a petition related to text messages transmitted through an automatic telephone dialing system (ATDS) and issue a declaratory order to provide clarification.
The petition, filed by Capital One Services, urges the FCC to allow businesses to send text messages to consumers to clarify the scope of a recipient's opt-out request without fear of violating the Telephone Consumer Protection Act (TCPA) or other related rules.
"Currently, unless for emergency purposes, the Commission's implementing regulations of the TCPA prohibit the transmission of an informational text message using an ATDS to a mobile telephone number without the recipient's prior express consent and permit consumers to revoke consent if they no longer wish to receive text messages from a sender," wrote Makonnen. "NAFCU continues to support the adoption of a reasonable, uniform opt-out method for revocation of consent."
In the letter, Makonnen reiterated NAFCU's call for the FCC to act on outstanding petitions related to the definition of "autodialer." The association has previously called for the FCC to take a narrower approach to defining an ATDS to ensure credit unions can contact members about their accounts without fear of inadvertently violating the law.
Additionally, Makonnen highlighted the relationship between a credit union and its members.
"As member-owned, not-for-profit cooperatives, credit unions have a unique relationship with their members and want to continue offering member-driven services, including providing critical information to their members through the use of text messages," she noted.
NAFCU has actively worked with the FCC on efforts to modernize the TCPA for more than three years, and will continue its advocacy to ensure credit unions can contact their members regarding important, time-sensitive information, without fear of frivolous litigation.
Most recently, the association met with FCC Commissioner Michael O'Rielly to discuss ongoing efforts to eliminate illegal robocalls and to implement the new caller identification framework known has SHAKEN/STIR.
Share This
Related Resources
Add to Calendar 2024-06-26 14:00:00 2024-06-26 14:00:00 Gallagher Executive Compensation and Benefits Survey About the Webinar The webinar will share trends in executive pay increases, annual bonuses, and nonqualified benefit plans. Learn how to use the data charts as well as make this data actionable in order to improve your retention strategy. You’ll hear directly from the survey project manager on how to maximize the data points to gain a competitive edge in the market. Key findings on: Total compensation by asset size Nonqualified benefit plans Bonus targets and metrics Prerequisites Demographics Board expenses Watch On-Demand Web NAFCU digital@nafcu.org America/New_York public
Gallagher Executive Compensation and Benefits Survey
preferred partner
Gallagher
Webinar
AI in Action: Redefining Disaster Preparedness and Financial Security
Strategy
preferred partner
Allied Solutions
Blog Post
Add to Calendar 2024-06-21 09:00:00 2024-06-21 09:00:00 2024 Mid-Year Fraud Review Listen On: Key Takeaways: [01:16] Check fraud continues to be rampant across the country. Card fraud is affecting everyone. [04:31] Counterfeit US passport cards are just another new toolbox in the bad actors’ toolbox. [07:21] Blocking the fallback is the only way to defeat counterfeit cards. [11:17] The best way is constant education to your members in as many channels as you can. [13:02] We are still seeing overdraft lawsuits. Make sure the programming you have at your credit union matches what you have displayed for the members. Web NAFCU digital@nafcu.org America/New_York public
2024 Mid-Year Fraud Review
Strategy & Growth, Consumer Lending
preferred partner
Allied Solutions
Podcast
Get daily updates.
Subscribe to NAFCU today.