Musings from the CU Suite

Sep 26, 2017

Describe Your Bus

Written by Anthony Demangone, Powered by NAFCU

"How do you guys do it?" I asked.

I was speaking with the COO of a Texas credit union. They had huge loan growth. Huge membership growth. 

His answer was simple.

"Our bus runs fast." 

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He went on to say that many know of the famous book that says to get the right people in the right seat of the bus.

But at his credit union, they talk about the bus. It runs fast. Really fast.

So they look for employees that like a fast bus. Not everyone does, he noted.

And that made a huge difference. Knowing the type of bus they had, led to the ways they recruited new employees.

So, a few questions for today.

  • Can you describe your credit union's bus?
  • Are you recruiting the right folks to ride?

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NAFCU's 2018 Strategic Growth Conference. Built for those fast buses out there.