Cell Phones, United Airlines, and your Annual Meeting
Written by Anthony Demangone
By now you've seen the video.Â
United Airlines had a customer dragged off its plane. And all the while, other customers recorded the incident on their smartphone.Â
Today, the airline is a punchline.
You have annual meetings. You have lobbies. Both of those involve people. People who are your members. And people with smartphones.
In both places, problems might arise. You might have a belligerent member. Or someone under the influence of alcohol or drugs. Â
You might need to ask someone to leave.
What if they don't want to go?
In light of what happened at United, what's your plan?
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Just some housekeeping items...
- You have just four days to use the early bird if you want to come to NAFCU's annual conference in Hawaii. So far, attendance is the highest it's been in the 10 years. If you want to come, please register as soon as possible before it sells out.  Our Friday night entertainment is none other than Brian Wilson of the Beach Boys.
- Two very popular conferences are coming up in July. Both are in lovely Denver, Colorado. And both offer important certifications.