Board of Directors and Supervisory Committee Conference

Start your day with a hot breakfast and the opportunity to build stronger connections with your peers from credit unions across the country.

Conference guests are invited to enjoy a hot breakfast together to begin the day.

Spouse/Guest program attendees will enjoy unforgettable experiences found only in Savannah, GA, during the tour.

Hear directly from NAFCU President and CEO B. Dan Berger as he welcomes everyone to the conference.

Your conference Emcee, Anthony Demangone, NAFCU EVP and COO, will review what you can expect during the conference.

Speak to the person next to you, go through the icebreaker questions, or add your own! During the last few minutes of this fun session, we'll ask volunteers to share what they learned.

You'll hear insights into the political landscape of Washington, D.C., review NAFCU's latest legislative and regulatory advocacy actions to protect and advance credit unions, and learn about changes in BSA and audit procedures.

Learn the latest on the economy, underlying factors driving change and creating opportunities, and what to expect in 2023 and beyond. Learn about GDP, labor market, interest rate trends, inflation and housing market forecasts.

Is your credit union well positioned for growth? What are the fastest-growing credit unions doing right? How do you build revenue and maintain loyalty at the same time? Get real-life examples of successful growth strategies that are both inspirational and thought-provoking. Standing out, focusing on your strengths, and core values are essential.

How do you successfully diversify your board and, at the same time, attract top-qualified talent? How do you ensure your board is representative of your current and future membership? Receive concrete strategies for identifying, recruiting, and retaining directors that you can implement right away. Learn about an "ideal" director profile, high-quality screenings, and recommended election systems.

Do you want to be the best at what you do? Learn the key areas that should be at the top of your mind when assessing your performance. Receive tips on effectively asking tough questions, providing high-level feedback, and recognizing your credit union's risk appetite. Leave this session with the best practical tools you can implement today for your professional growth.

Are you among the 20% of credit unions that lack a CEO succession plan? Or if you have one, is it excellent or just satisfactory? Do you have only a long-range approach, or are you also well-prepared for a crisis? This session will provide a comprehensive overview of the entire strategic CEO succession planning process, board responsibilities, hiring decisions, ways to attract top talent, and best communication strategies.

This session will identify and analyze the critical audit risk trends you need to anticipate focusing on during the next year and beyond. You'll learn about NCUA exam hot buttons, including cybersecurity, fraud, digital assets and banking, CECL, payment systems, and interest rate risks. Walk away with test-proven solutions for a successful audit.

You'll enjoy unique views of the area's architectural history, Savannah's shipping port, and the coastal marshland that helped make Savannah famous.  

• Boarding will take place from 2:45pm – 3:15pm
• Cruising will take place from 3:15pm – 5:15pm

Start your day with a hot breakfast and the opportunity to build stronger connections with your peers from credit unions across the country.

Conference guests are invited to enjoy a hot breakfast together to begin the day.

Spouse/Guest program attendees will enjoy unforgettable experiences found only in Savannah, GA, during the tour.

Hear updates on examiner expectations, BSA compliance, AML regulations, common violations, and emerging fraud threats. Learn from your peers' mistakes and how to exercise effective oversight, avoid costly fines and civil penalties, and identify BSA deficiencies.

Navigate the path ahead with the latest financial services trends and forecasts. Stay competitive, relevant, and future-oriented in this dynamic risk landscape by being prepared for what's coming next. You'll learn how to leverage emerging trends to optimize your CU's opportunities for growth.

Have you ever avoided addressing an issue? Does one board member dominate every discussion? Your board chair may be failing to exercise control over meetings. Learn about successful ways to manage difficult conversations while maintaining positive relationships. Update your communication tool belt to make difficult discussions go well.

Do you want your board to operate at the highest strategic level? What is a board assessment's meaning, and why does every board need it? In this session, you will receive step-by-step guidance on equipping, strengthening, and preparing your board. Don't let self-assessment be the routine "check-the-box" exercise. Embrace the self-assessment process and act on results to help your credit union become more forward-looking and prepared for the future.

How should you assess risk? Should you acquire specialized expertise? What audit mistakes should you try to avoid? Learn answers to these questions and proven strategies to position your credit union for a clean audit. Learn the most common audit findings and tips for removing the blind spots before your next audit. You'll learn about the technical requirements and get practical guidance on interpreting audit results and recommendations.

One of the most critical responsibilities of any credit union board is the performance evaluation of the CEO. It can also be one of the most challenging tasks. You'll learn about the recommended best process, including what metrics to evaluate, how to deliver feedback, and if CEOs should conduct self-assessments. You'll discover how to make the CEO evaluation process more meaningful and effective to bring your credit union closer to its goals.

When does the Supervisory Committee get involved with a member complaint? Does your credit union have a mechanism for the internal complaint process? When the committee facilitates an investigation, is it expected to be thorough, independent, and impartial? Learn what questions to ask when handling member complaints to ensure you follow best practices in managing compliance and reputational risk.

The NCUA approved 58 mergers in the third quarter of 2022 - 30% more than in 2021. Will consolidation continue to grow at a high rate? Gain an understanding of merger and acquisition trends. This session covers merger and acquisition topics like who should be in charge, which board members remain, what happens to staff, what are the goals of the combined organization, what change-in-control agreements are there for executives who lose their jobs, and more.

When you receive an audit report, you may wonder, "What should I do with this information? How severe is the risk? How quickly should the findings be resolved? Who will be responsible for resolving the findings?" Learn how to think strategically about audit reports, become aware of common issues, and effectively handle problems when they arise.

Start your day with a hot breakfast and the opportunity to build stronger connections with your peers from credit unions across the country.

Renowned speaker, author, and humorist Dan Lyons will teach you how the new ways of working will transform society and the global economy, redirecting the way wealth is distributed worldwide and changing the corporation's definition. Learn More.

In today's shifting talent dynamic, the board's role in influencing the organizational culture is more important than ever. Hear about the latest workforce trends and explore the enterprise-wide skills and capabilities needed to execute your strategic objectives. Discuss your role and discover tips for creating a progressive and comprehensive future of work strategy, as well as a competitive advantage and risk mitigation.

Is your credit union sufficiently prepared to handle rising cyber and fraud threats? What approach should your board take to this topic? This session will help you to identify the key areas you should focus on and the right questions to ask. Hear our expert's insights into the most recent trends, predictions, and tools and tactics to mitigate cyber and fraud risk.

According to a recent report, 80.4% of consumers will use digital services by 2025. Hear about this and other trends and predictions on products, services, channels, and their implications for credit unions from NAFCU Executive Vice President, COO Anthony Demangone and President of NAFCU Services Randy Salser. Receive a valuable framework to build a strong strategy and better meet members' evolving needs.

Your conference Emcee, Anthony Demangone, NAFCU EVP and COO, shares his closing thoughts and highlights.